
Cisco SD-WAN/R&S
Inpiredge IT Solutions
Role : Senior Network Engineer
Experience : 8+ years
Location : Hyderabad/Remote
Essential Skills
Primarily working with Cisco; Juniper and Arista to a lesser degree
Provide Tier 3 level technical support and troubleshooting for Cisco network infrastructure, specializing
in Routing and Switching and Viptela, in a Managed Service Provider environment
Diagnose and resolve complex network issues related to Routing and Switching and Viptela, working
closely with Tier 2 engineers and escalating to Tier 4 engineers when necessary
Collaborate with cross-functional teams, including network architects, project managers, and vendors,
to resolve critical network problems and deliver timely resolutions to clients
Perform network monitoring and analysis to proactively identify and address potential performance or
connectivity issues
Assist in the implementation of network changes and configurations, adhering to best practices and
change management processes
Document all troubleshooting steps, resolutions, and configurations in the ticketing system and
knowledge base
Stay updated on the latest Cisco network technologies, industry trends, and best practices related to
Routing and Switching and Viptela
Provide guidance and support to Tier 2 engineers, sharing knowledge and promoting their professional
development
Participate in on-call rotation and respond to critical network incidents as needed
Required Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Minimum of 6 years of experience in supporting Cisco network infrastructure, with expertise
in Routing and Switching and Viptela, preferably within a Managed Service Provider
environment
• Strong knowledge of Cisco routers, switches, and wireless technologies, including Cisco
Catalyst and Cisco Nexus platforms
• Familiarity with networking protocols, including TCP/IP, BGP, OSPF, EIGRP, and VLANs
• Hands-on experience with Cisco Viptela SD-WAN, including deployment, configuration, and
troubleshooting
• Proficiency in network virtualization technologies such as VXLAN and VLANs
• Excellent troubleshooting and problem-solving skills, with the ability to analyze and resolve
complex network issues
• Strong communication and interpersonal skills, with the ability to collaborate effectively with
clients, team members, and stakeholders
• Cisco certification such as CCNP (Routing and Switching), CCNP (Enterprise), and Cisco
Certified Specialist – Enterprise Advanced Infrastructure Implementation (ENARSI) is required.
• Cisco Certified DevNet Professional (DevNet Professional) and Cisco Certified DevNet
Specialist – Enterprise Automation and Programmability are a plus.
Soft skills:
• Good communication skills (Written & Oral)
• Flexible to work in the evening shifts.
• Individual and team player.