Technical Services
Remote
Posted 2 years ago

Role : Senior Network Engineer

Experience : 8+ years

Location : Hyderabad/Remote

Essential Skills

Primarily working with Cisco; Juniper and Arista to a lesser degree

Provide Tier 3 level technical support and troubleshooting for Cisco network infrastructure, specializing

in Routing and Switching and Viptela, in a Managed Service Provider environment

Diagnose and resolve complex network issues related to Routing and Switching and Viptela, working

closely with Tier 2 engineers and escalating to Tier 4 engineers when necessary

Collaborate with cross-functional teams, including network architects, project managers, and vendors,

to resolve critical network problems and deliver timely resolutions to clients

Perform network monitoring and analysis to proactively identify and address potential performance or

connectivity issues

Assist in the implementation of network changes and configurations, adhering to best practices and

change management processes

Document all troubleshooting steps, resolutions, and configurations in the ticketing system and

knowledge base

Stay updated on the latest Cisco network technologies, industry trends, and best practices related to

Routing and Switching and Viptela

Provide guidance and support to Tier 2 engineers, sharing knowledge and promoting their professional

development

Participate in on-call rotation and respond to critical network incidents as needed

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field

• Minimum of 6 years of experience in supporting Cisco network infrastructure, with expertise

in Routing and Switching and Viptela, preferably within a Managed Service Provider

environment

• Strong knowledge of Cisco routers, switches, and wireless technologies, including Cisco

Catalyst and Cisco Nexus platforms

• Familiarity with networking protocols, including TCP/IP, BGP, OSPF, EIGRP, and VLANs

• Hands-on experience with Cisco Viptela SD-WAN, including deployment, configuration, and

troubleshooting

• Proficiency in network virtualization technologies such as VXLAN and VLANs

• Excellent troubleshooting and problem-solving skills, with the ability to analyze and resolve

complex network issues

• Strong communication and interpersonal skills, with the ability to collaborate effectively with

clients, team members, and stakeholders

• Cisco certification such as CCNP (Routing and Switching), CCNP (Enterprise), and Cisco

Certified Specialist – Enterprise Advanced Infrastructure Implementation (ENARSI) is required.

• Cisco Certified DevNet Professional (DevNet Professional) and Cisco Certified DevNet

Specialist – Enterprise Automation and Programmability are a plus.

Soft skills:

• Good communication skills (Written & Oral)

• Flexible to work in the evening shifts.

• Individual and team player.

Job Features

Experience

8+ Years

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